Client Satisfaction Survey

Please take a moment to fill out the form below and let us know how you feel about your recent experience with Capitol City Janitorial:

1. How would you rate the quality of our cleaning?

2. When you call on the phone, how courteous and helpful are we?

3. How professional is our cleaning staff?

4. Is management responsive to your concerns and timely in addressing your problems?

5. Do you have an unresolved concern?

6. How would you grade our overall company service over the last four months?

7. Have your janitorial needs changed within the last six months? If so, how have they changed?

8. What would you recommend for CCJ to improve our service to you?

9. Would you recommend Capitol City Janitorial?

Any additional Comments

Your Company Name

Name of Person completing survey

Contact Phone Number